— A Pharmácia da Avó —
Last updated: March 22, 2026
A Pharmácia da Avó is the entity responsible for processing personal data collected through the website pharmaciadaavo.pt, in accordance with Regulation (EU) 2016/679 (GDPR) and Portuguese Law No. 58/2019.
Contact: geral@pharmaciadaavo.pt
We collect the following personal data when voluntarily provided through the Website forms:
Through the contact form: name, email, phone and message. Through the reservation form: name, email, phone, selected products, preferred time and notes.
Personal data collected is used exclusively to: respond to questions and information requests; process and confirm reservations; send service-related communications when requested; improve the quality of our services and Website.
Processing of your personal data is based on: consent (Article 6(1)(a) GDPR), freely given when submitting Website forms; and pre-contractual measures at the data subject's request (Article 6(1)(b) GDPR), particularly for reservation processing.
Personal data is retained only for the period strictly necessary for the purpose for which it was collected. Contact and reservation data is kept for a maximum of 12 months, unless a legal obligation requires a different period.
A Pharmácia da Avó does not sell, transfer or share personal data with third parties for commercial purposes. Data may only be shared with essential service providers for Website operation (web hosting), always with adequate protection guarantees, and with competent authorities when required by law.
Under the GDPR, data subjects have the right to: access their personal data; rectify inaccurate or incomplete data; request erasure ("right to be forgotten"); restrict processing; data portability; object to processing; withdraw consent at any time.
To exercise any of these rights, contact us at geral@pharmaciadaavo.pt. We will respond within 30 days.
A Pharmácia da Avó implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
For information on cookie use on this Website, see our Cookie Policy.
This Website is not intended for minors under 16. We do not intentionally collect personal data from minors. If you become aware that a minor has provided us with personal data, please contact us so we can delete it.
Data subjects have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) — www.cnpd.pt — if they believe their data processing violates the GDPR.
A Pharmácia da Avó reserves the right to amend this Privacy Policy at any time. Changes will be published on this page with the respective update date.